Reference

olbb88 Legal Terms for Indonesia

Our legal framework sets out exactly what you agree to when you open an account on olbb88, how we handle your data, and what rights you hold over…

Account TermsPrivacy PolicyCookie UseData RightsContact Paths
olbb88 olbb88 Legal Terms for Indonesia
LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Question

If you need to raise a legal query — whether about data access, account closure or a transaction dispute involving your OVO or QRIS wallet — our support team handles policy-specific requests around the clock. You can reach us via live chat directly from the cashier page, by email for written requests that require a formal reply, or through our Telegram channel for faster acknowledgement during peak hours in Bandung and across Indonesia.

Team online

Live Chat

Available 24 hours a day from the cashier page; cite your account ID and the specific policy clause you are querying for the fastest response.

Email Support

Use email for formal data-access or account-closure requests; we aim to reply within one business day with a written record of your case.

Telegram Channel

Our Telegram line gives you a direct written thread for policy questions; share your registered phone number so the team can locate your account.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We operate these policies to keep your account and transaction data handled consistently and transparently, in line with what local law permits in Indonesia.

Data Collection

We collect only the data needed to verify your identity, process DANA and bank-transfer deposits, and resolve disputes — nothing beyond what each step requires.

Cookie Use

Session and analytics cookies keep your login active and help us understand page performance; you can manage non-essential cookies in your browser settings at any time.

Account Security

Phone verification is required before any withdrawal is processed; two-step confirmation protects your account if your OVO or GoPay wallet credentials change.

Data Retention

Transaction records tied to BCA, BRI, Mandiri or BNI bank transfers are kept for the period required by applicable financial regulations, then deleted.

Your Rights

You may request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion where local law permits by contacting us via email or live chat.

Policy Updates

When we revise these terms we notify you at the contact address on your account at least seven days before changes take effect, so you can review before they apply.

Your Legal and Policy Questions on olbb88

These are the questions we receive most often about the legal terms, data practices and account rights that apply to your olbb88 account in Indonesia.

The terms published on this page govern your account from the moment you register. Access and eligibility depend on local law, and using DANA, OVO, GoPay or QRIS to fund your account confirms acceptance.

Send a written data-access request via email or raise it through live chat from the cashier page. Provide your registered phone number and account ID so we can locate and prepare your record.

We share transaction references with payment processors — such as DANA and QRIS providers — only to clear deposits and withdrawals. We do not sell personal data to advertisers or unrelated third parties.

Records tied to BCA, BRI, Mandiri or BNI transfers are retained for the period required under applicable financial regulations in Indonesia, after which they are deleted from our active systems.

Yes. Submit a deletion request through email support or live chat. We will close the account and remove personal data where local law permits, retaining only records required for legal or dispute purposes.

We send a notification to the contact address registered on your account at least seven days before any material revision takes effect, giving you time to read and decide whether to continue.

We use session cookies to keep your login active and analytics cookies to measure page performance. Non-essential cookies can be turned off in your browser settings without affecting your account or wallet access.